We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
23 Jan 2018 20:23
just recieved. havent used yet. looking forward to using it.
19 Jan 2018 15:01
arrived and is more gorgeous that figured, high quality
19 Jan 2018 06:52
delivery of the month moscow to
11 Jan 2018 11:19
My daughter loves this lunchbox! It is her first week back at school after getting it for Christmas and all the other kids in her class want one!
28 Dec 2017 07:39
excellent اللانش للمعروض box quite similar as photoes. its high quality excellent ٣ weeks arrived بزمن standard, a packaging faster than other shipments arrive china ali express. with this store recommend بالتعامل.
26 Dec 2017 01:49
Order has come, but just a little later than it was promised. But it was not a problem. Product matches by quality and view on the photo. Thx.
22 Dec 2017 01:38
lunch box is good, cute, keep warm but will not be only fit for cold food.
20 Dec 2017 06:55
good lunch box, but not perfect. lack tightness. first level, wherever you even went with cover, wishing leave others but desired. пронесете not you soup.
15 Dec 2017 06:19
eu and meu filho love. cute and selling According or ad do extremamente. recomendo!
13 Dec 2017 08:32
12 Dec 2017 10:32
5 Dec 2017 08:08
arrived מהממםםם best perfect within 3 weeks. thank you set בפייסבןק buyers all speed
30 Nov 2017 01:21
container good, all like in the description, i really like)
29 Nov 2017 02:16
27 Nov 2017 06:15
month to moscow. set big, backpack in feminine, планировалось as, not влезет. пролез stroller also under, придётся worn on the shoulder. 3 bowl, plastic, 2 latches, thermos, reusable spoon and stick.
25 Nov 2017 13:46
one love and arrived fast!
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